Contact Royal Mail
Are you a business or registered charity? Visit our
dedicated contact page
Moving home or going on holiday If you’re moving home and want your mail to go with you, use our Redirection service. If you’re going on holiday and want us to look after your mail, Keepsafe™ is the service for you. If you’ve already applied for these services, see if the FAQs in our Help Centre will help in the 'Receiving Mail' section. Can't find the answers? Call us on 03457 777 888, or if you're outside the UK call +44 1782 668 007. If you'd prefer, you can also use our online contact form. Our opening hours are 8am - 6pm Monday to Friday and 8am - 1pm on Saturdays.
Printing postage - Online Postage Find out more about Online Postage? If you already use it and need help, try our frequently asked questions. If you still need help you can call us on 0345 611 3425 or email us at firstname.lastname@example.org. We're open Monday to Friday, from 8.00am-5.30pm.
Royal Mail Online Shop Visit our Online Shop for a wide range of gifts, stamp collectibles, postage and packaging. Have you ordered stamps or gifts from our Online Shop? If you’ve got an enquiry about your purchases contact us on 03457 641 641. If you're calling from outside of the UK, dial (+44) 131 316 7483. Alternatively you can email us at email@example.com
Career opportunities in Royal Mail Want a career in Royal Mail? The only way to apply is online. Find out more about current job opportunities in Royal Mail.
General enquiries, complaints or claims You can find the answers to the majority of your questions in our Help Centre. If you still need help, the best way to get it is by calling us on 03457 740 740 or email us using our online form. We're open Monday to Friday, 8am–6pm, Saturday, 8am–1pm and Sunday 9am-2pm. Textphone 03456 000 606. Or contact us by post: Freepost ROYAL MAIL CUSTOMER SERVICES To claim for an inland or international item, please review our claims process where you’ll also find our online claim form.
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