Privacy policy
Royal Mail Group is committed to processing personal information about its customers in ways that comply with its legal and regulatory obligations, and to being clear with customers about what it does with their personal information.
Royal Mail Group includes Royal Mail and Parcelforce Worldwide. This Policy explains how we use any personal information we may collect about you when you use our websites; or when you use or are a recipient of our services. 
Personal information that Royal Mail Group may collect about you
Why Royal Mail Group collects personal information
How Royal Mail Group collects personal information
Who sees the personal information that Royal Mail Group holds
Disclosures of personal information required by law
Fraud prevention
Transfers of personal information outside of the UK
Keeping personal information secure
How long we keep personal information
Keeping personal information accurate
Access to personal information
Marketing
Changing your marketing preferences
Cookies
Links to other websites
Changes to our privacy policy
How to contact us