Want to keep up-to-date with Royal Mail daily collection and delivery services? Simply visit royalmail.com/serviceupdates, where you can also sign up to receive email alerts about service-affecting issues in your area.
On 29 September 2017, we will make changes to some of our terms and conditions. Please see royalmail.com/termschanges for further information.
All Royal Mail products and services are subject to terms and conditions, most of which are available for you to view online.
Some Royal Mail services have their charges, terms and conditions detailed under ‘ Schemes.’ These schemes are made under statute, which means that it is not necessary for our customers to have a contract with us when they use any of the services included in these schemes. There are four Schemes, which cover the following products: